Procons Academy

Softskill Development to Overcome Communication Gaps

Stitching Success Through Communication Excellence!


In today’s fast-paced apparel industry, effective communication is key. This comprehensive training programme equips participants with essential soft skills to bridge communication gaps, fostering seamless teamwork and maximizing organizational effectiveness. Through interactive sessions and real-world scenarios, participants will enhance their ability to convey ideas, resolve conflicts, and cultivate a collaborative environment conducive to success.

Course Details


Ms. Inoshi Jayaweera

M.Sc. (Com Sc.) BIT,
Technical Consultant, Sr. Project Manager Procons Infotech

Programme objectives

  • Equip managers in the apparel industry with communication skills for enhanced teamwork and effectiveness.
  • Help participants identify and overcome common communication barriers.
  • Develop interpersonal skills like active listening and assertiveness for smoother interactions.
  • Enable managers to lead effectively through clear communication, feedback, and conflict resolution.

Target Audience


Course Duration & Times

2 hrs per week



What you will learn.

  • The Importance of Effective Communication in the Apparel Industry
  • Recognizing Barriers to Communication and Overcoming Them
  • Active Listening Techniques for Improved Understanding
  • Nonverbal Communication: Interpreting and Utilizing Body Language
  • Building Trust and Rapport in Professional Relationships
  • Conflict Resolution Strategies for Smooth Interactions
  • Empathy and Emotional Intelligence in Communication
  • Assertiveness Training for Clear and Confident Communication
  • Team Building Activities to Foster Collaboration
  • Effective Meeting Management and Communication Protocols
  • Providing Constructive Feedback for Continuous Improvement
  • Leveraging Technology for Remote Communication and Collaboration
  • Communicating Vision and Goals to Inspire Teams
  • Adaptive Leadership Communication Styles
  • Navigating Difficult Conversations with Diplomacy and Tact
  • Cultivating a Culture of Open Communication and Feedback

Learning outcomes

By the end of the training programme, participants will be able to

  • Implement effective communication strategies to enhance teamwork and productivity in the apparel industry. 
  • Utilize active listening and nonverbal cues for clearer understanding in professional interactions. 
  • Resolve conflicts with empathy, emotional intelligence, and assertiveness. 
  • Lead with impactful communication, inspiring teams and fostering a culture of collaboration and growth. 


Multifaceted assessment focusing on role-playing exercises, written communication tasks, and feedback sessions to evaluate individuals’ progress in developing soft skills to bridge communication gaps effectively.





Upon successful completion, participants will receive an internationally recognized certificate. This includes both digital and printed copies.


*Successful completion entails achieving more than 50% in each assessment, with a minimum attendance of 80%.